Last Updated: September 30, 2026
Thank you for purchasing from OldGames.store.
Because our products are delivered digitally, we generally do not offer refunds once a digital product has been delivered, accessed, or downloaded.
1. Digital Products
All products sold on OldGames.store are digital products.
Once your purchase has been completed and the product or download access has been provided, the sale is generally considered final.
All sales are final after digital delivery or download.
We do not normally accept refund requests for:
- Change of mind
- Accidental purchases
- No longer wanting the product
- Purchasing the wrong product
- Compatibility issues where the stated system requirements were not followed
- Lack of interest after purchase
- Failure to read the product description before purchasing
- Duplicate purchases made by the customer
2. Please Check Before Purchasing
Before completing your purchase, please carefully review:
- Product description
- Supported platform
- System requirements
- Game features
- Compatibility information
- Product screenshots and videos
If you are unsure whether a product will work with your device, please contact our support team before purchasing.
3. Technical Problems
If you experience a genuine technical problem with a product that does not work as described, please contact our support team.
We will first attempt to help you resolve the issue through troubleshooting, setup instructions, or a replacement download where appropriate.
If the issue cannot reasonably be resolved and applicable law requires a remedy, we will provide the remedy required by applicable law.
4. Download Problems
If your download link does not work or you experience a problem accessing a purchased product, please contact us.
We will make reasonable efforts to restore access or provide another valid download method where appropriate.
A download or access problem does not automatically mean that a refund will be issued.
5. Incorrect Product
If we accidentally provide you with a product different from the one you purchased, please contact us before attempting to use or redistribute the incorrect product.
We will review the order and, where appropriate, provide the correct product or another remedy required by applicable law.
6. No Refund After Successful Delivery
Once the purchased digital product has been successfully delivered and/or downloaded, we generally cannot provide a refund simply because the customer changes their mind.
By purchasing a digital product, you acknowledge that digital delivery may begin immediately after purchase.
Where applicable law requires specific consent or acknowledgment for immediate digital delivery and loss of a withdrawal right, OldGames.store will obtain that consent through the checkout process.
7. Consumer Rights
Nothing in this Refund Policy is intended to remove or restrict any consumer rights that cannot legally be excluded.
If applicable consumer protection law in your country provides a right to a refund, replacement, repair, price reduction, cancellation, or another remedy, those rights will continue to apply.
For example, certain EU rules provide protections for digital content that is defective or does not conform to the contract.
8. Refund Request
If you believe you have a legitimate issue with your purchase, please contact us with:
- Order number
- Email used for the purchase
- Product name
- Description of the problem
- Screenshot or other relevant information, if applicable
We will review the request and respond as soon as reasonably possible.
9. Contact
For refund or technical support inquiries:
Website: OldGames.store
Email: [Your Support Email]
OldGames.store
Digital products. Instant access. Customer support.